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Pollo Tropical

About

  • 3.2 ( 16 reviews)

This is a new restaurant to this area West Melbourne/Palm Bay, FL

Day of the Week Opening Hours
Monday 10:30 - 23:00
Tuesday 10:30 - 23:00
Wednesday 10:30 - 23:00
Thursday 10:30 - 23:00
Friday 10:30 - 23:00
Saturday 11:00 - 23:00
Sunday 11:00 - 23:00

Cuisines

  • 🍟 Fast Food
  • 💃 Latin
  • 🏝️ Caribbean
  • 🇬🇹 Central American

Dining Options

  • 💺 Seating
  • Wheelchair Accessible
  • 🥡 Takeout
  • 🚗🍔 Drive-through
  • 🍱 Lunch
  • 🍽️ Dinner

Recommended Reviews

5
25%
4
25%
3
12%
2
18%
1
18%
3.2
16 reviews
😍
Jenifer Noffke
2018-10-25 on google

We love the food but we sure do miss the old manager! She was always very curtious to the customers! She always asked about our family when we came in. I feel like the vibe since she left could be more friendly. Other than that everything is wonderful.

😐
Felipe Tapia
2018-09-27 on google

Sometimes really good, other times the chicken is so dry it can be considered jerky. The garlic sauce is awesome but the prices are kinda high for what you get. They have rotating special items so if you like one eat as much as you can because limited time is exactly that

😐
Mason Roszak
2018-09-21 on google

Firstly, the patio door was locked from the outside. It was 75 degrees outside. They thought that no one would use the patio since it was December. Next, the food was taking a long time to make, like 20 minutes, when we should have been done by the time we had got it. When we did get the food, one of the staff tells us that they had no peppers or onions for the tropichop bowls, and almost forgot about adding tomatoes. You can't run out of peppers and onions if you have only been open for about an hour! When we got outside, all the tables were dirty, and had to clean off one to eat our food. When my parents started eating their grill master trio, the beef was cold, and they did not get any chimichurri sauce. The food that we did receive was good for a place like this, even though we did not receive some of the food that we ordered.the place was very good, and I would rate it 4.5 out of 5, but now it is a mess. Hopefully this restaurant gets better like it was.

Questions & Answers

Yes

I assume...last few times I was in the place the dining room looked like it needed a deep cleaning/disinfecting...

That's a tough area for chains, kind of doubt it

Just called, they are not as of this evening 9/12

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